The Aaron Kali company markets Aaron Kali articles through a distance selling network by electronic means (Internet).
The system thus set up, which implies an active approach on the part of the customer, complies in all respects with the requirements required for distance selling and, in particular, by Articles L. 111-1, L. 113-3 and L. 121-18 and following of the Consumer Code. By using the Services, you accept all the Terms of Sale, as updated by our services. We recommend that you regularly consult this page to be aware of any changes to the Terms of Sale. Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or modify the Services without notice. We will not be held liable if, for any reason, the website becomes inaccessible at any time or for any period of time. We reserve the right to restrict access to parts or all of this website.
Article 1: Scope of application
The customer declares to have taken knowledge of the present general conditions of sale before placing his order. The validation of his order is thus worth acceptance without restriction or reserve of the present general conditions of sale.
In accordance with the provisions of article 1369-1 of the Civil Code, the present general conditions of sale can be preserved by any person visiting the Internet site www.aaronkali.com, by means of a computer recording and can in addition be reproduced by the customer, by means of their printing; the present general conditions of sale will be applicable as long as they will appear on the Internet site www.aaronkali.com. In the event that, after the date of their deletion from the website www.aaronkali.com, these general conditions of sale would nevertheless remain accessible to the public via other websites or by any other means, they would no longer be enforceable against the company Aaron Kali.
Article 2 : Identification of the bidder
AARON KALI – Limited liability company with a capital of 1000 euros
Registered in the Trade and Companies Register of LYON
Under the number: 801 998 931
Head office: 28 Cours Vitton – 69006 LYON
Article 3 : Ordering items
Les commandes pourront être passées sur le site marchand internet www.aaronkali.com. En passant une commande, vous effectuez une offre d’achat pour un produit soumis aux termes et conditions ci-après.
In order to purchase a product at the time of his first order, the customer will have to open a customer account and fill out an order form specifying certain mandatory fields so that his selection can be taken into account by the company Aaron Kali. By placing an order, you agree that all the information you provide us with is accurate, you certify that you have authorization to use the credit or debit card used to place the order, and that there are sufficient funds to cover the price of the goods. The cost of foreign products or services is subject to fluctuation. All advertised prices are subject to such variations. The customer is responsible for telecommunication costs when accessing the Internet and using the site www.aaronkali.com. Photographs, graphics and descriptions of products offered for sale are only indicative and do not bind the company Aaron Kali.
In accordance with the provisions of article 1369-1 and 1369-2 of the Civil Code, all the steps necessary for the sale will be specified on the website www.aaronkali.com. The customer will have the possibility, before definitively validating his order, to check the details of his order and its total price, and to correct possible errors, before confirming it to express his acceptance. As soon as the customer has validated his order, the company Aaron Kali will acknowledge receipt of the order without delay and electronically.
However, the sale will be considered effective only after the sending to the customer of the confirmation of the order by the company Aaron Kali, specifying the shipment of the items.
In accordance with the provisions of article L.122 1 of the Consumer Code, the company Aaron Kali will be entitled to refuse any abnormal order or order placed in bad faith.
In addition, Aaron Kali will be entitled to refuse any order from a customer with whom there is a dispute concerning the payment of a previous order.
Article 4 : Prix des articles
The price of the items is inclusive of all taxes, plus delivery charges.
The price including all taxes of each of the articles that the customer would like to acquire as well as the amount of the transport costs relating to their delivery will be communicated to him during the connection to the Internet site www.aaronkali.com.
In accordance with the provisions of article L.121 19 of the Consumer Code, the customer will receive, at the time of delivery, for each of the articles, written confirmation of the price paid detailing the price of the articles and the delivery costs for which he is responsible. We make every effort to ensure that all information, descriptions and prices displayed on the website are accurate, but errors may occur. In the event that we discover an error in the price of products that you have ordered, we will inform you as soon as possible and give you the choice of either reconfirming your order at the correct price or cancelling the order. If we are unable to contact you, we will consider the order to be cancelled. In the event that you cancel the order after you have already paid for the products, you will be refunded in full. All prices include VAT. Delivery costs are charged in addition. In such cases, these additional costs are clearly displayed and are included in the “total cost”.
Article 5: Terms of payment
The payment of purchases can be made by credit card, check or transfer. Any order paid by check will be effective only after receipt and full cashing of the payment.
For payments by credit card, the following cards are accepted: Carte Bleue, Visa, Eurocard/Mastercard. The customer’s credit card is debited when the order is prepared. To this end, the customer guarantees to Aaron Kali that he is the holder of the credit card and that the name appearing on the credit card to be debited is his own and then communicates in a secure environment on the Internet, the sixteen-digit number and the expiry date appearing on the front of his credit card, as well as, if necessary, the visual cryptogram numbers appearing on the back of his credit card.
In the context of Internet payments, and in order to fight against Internet fraud, the control will be carried out online with the competent banking institutions and organizations, queried via the Oxatis Payments group system operated by Payline-Monext, the European leader in electronic banking and expert in secure payment. It will be responsible for the storage and automated processing of information relating to each order, including bank card details, in a secure environment.
Payline-Monext and the company Aaron Kali are the recipients of the data related to any order. The non-transmission of data related to an order prevents the realization and analysis of the corresponding transaction.
In the event of an outstanding payment due to the fraudulent use of a credit card, the details of the order associated with the outstanding payment will be entered in a payment incident file implemented by Payline-Monext. An irregular declaration or an anomaly may also be subject to specific processing.
In accordance with the French Data Protection Act of January 6, 1978, the customer has the right to access, rectify and oppose all personal data at any time by writing, by mail, and by proving his identity to Aaron Kali, Customer Service – 28 Cours Vitton – 69006 LYON. In the event that, for any reason whatsoever (opposition, refusal of the issuing center …), the debiting of the sums due by the customer would prove impossible, the sale would be immediately resolved, and the purchase process on the Internet cancelled.
The provisions of article 1341 of the Civil Code are inapplicable to sales concluded remotely by the company Aaron Kali. Translated with www.DeepL.com/Translator (free version)
Article 6 : Delivery
The delivery of the articles will take place, after the payment of the amount of the order has been registered, at the customer’s address. In accordance with the provisions of article L.121-20-3 of the Consumer Code, the delivery of the ordered articles will take place within 30 days at the latest from the day following the order, subject to full payment of the price. Delivery times may be subject to postal service delays or other cases of force majeure, for which we cannot be held responsible. Any delays that may be communicated by the company Aaron Kali will only be indicative. If, at the time of delivery, the external aspect of the package is not perfect, the customer will proceed to its opening in the presence of the carrier in order to check the condition of the item. In the event of damage to the item, the customer will detail it precisely on the delivery note, the provisions of Article 11 below remaining applicable.
Article 7: Satisfied or refunded – right of withdrawal and return of items
Upon receipt of the goods, the customer will not have 14 days to retract. Indeed, the withdrawal period is not valid on customised items/products.
Nevertheless, we are committed to the satisfaction of our customers so for any request please contact us at the following email address: [email protected]
Article 8: Conformity – Warranty
The customer must ensure that the items delivered to him correspond to his order. In the event that the items delivered do not correspond to his order, the customer must inform the Customer Relationship Service of the company Aaron Kali by a simple email to [email protected] and return the items in question under the conditions set out in Article 8 of these terms and conditions of sale. The articles we offer are subject to the legal guarantee of conformity set forth in Articles L. 211-4, L.211-5 and L.211-12 of the Consumer Code and Articles 1641 and 1648, first paragraph, of the Civil Code :
“Article L.211-4 of the Consumer Code: the seller is required to deliver goods in conformity with the contract and is liable for defects in conformity resulting from packaging, assembly instructions or installation when this has been placed under its responsibility by the contract or has been carried out under its responsibility”.
“Article L.211-5 of the Consumer Code:
To be in conformity with the contract, the good must :
1° Be fit for the use usually expected of a similar property and, where applicable :
- correspond to the description given by the seller and possess the qualities that the seller has presented to the buyer in the form of a sample or model.
- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, particularly in advertising or labelling.
2° Or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the knowledge of the seller and accepted by the latter”.
“Article L.211-12: The action resulting from the lack of conformity is time-barred after two years from the delivery of the good.”
“Article 1641 of the Civil Code: The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid a lower price for it, if he had known about them.
“Article 1648 of the Civil Code, first paragraph: The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect”.
The repair of the consequences of the hidden defect, when it has been proved, includes according to the jurisprudence :
- either the repair of the article completely free of charge, including labor costs.
- or its replacement or the total or partial reimbursement of its price in the event that the article is totally unusable.
- and the compensation of the damage possibly caused to the persons and the goods by the defect of the article.
Article 9: Claims – Information
For any information, complaint or question relating to the conditions of sale by Internet set up by the company Aaron Kali or to the articles themselves, customers should contact the E-commerce Service by e-mail: [email protected] and remind if necessary their order number.
Article 10: Electronic files – protection of privacy
The Aaron Kali company has set up an electronic file which records certain personal data relating to its customers. During an order placed by Internet on the www.aaronkali.com website by any new customer, this database will be enriched with information concerning him/her, which will allow, thereafter, to better meet his/her expectations and to facilitate the assistance services provided by the E-commerce service. This database has been the subject of a declaration, in accordance with the prescriptions required by the law “Informatique et libertés” n°78-17 of January 6, 1978, modified by the law n°2004-801 of August 6, 2004.
In the event that the customer consents to the communication of individual data of a personal nature, he will then have the individual right of access, withdrawal and rectification provided for by law and may in this respect have any information concerning him that is no longer relevant deleted by sending a written request to the company Aaron Kali, Commercial Department, 28 Cours Vitton – 69006 LYON. Depending on the choices made during the creation or consultation of their accounts on the Internet, customers may choose whether they wish to receive offers from the company Aaron Kali, or be informed of particular operations via email. If a customer no longer wishes to receive these offers, he may at any time request it by clicking on an electronic link available on the emails to this effect, or by modifying his account directly on the website www.aaronkali.com.
Article 11 : Droits de propriété intellectuelle, logiciels et contenus
La société Aaron Kali a mis en place un fichier électronique qui enregistre certaines données personnelles relatives à ses clients. Lors d’une commande passée par Internet sur le site www.aaronkali.com par tout nouveau client, cette base de données sera enrichie d’informations le concernant, ce qui permettra, par la suite, de mieux répondre à ses attentes et de faciliter les services d’assistance fournis par le service de commerce électronique. Cette base de données a fait l’objet d’une déclaration, conformément aux prescriptions requises par la loi “Informatique et libertés” n°78-17 du 6 janvier 1978, modifiée par la loi n°2004-801 du 6 août 2004.
Dans le cas où le client consent à la communication de données individuelles à caractère personnel, il disposera alors du droit individuel d’accès, de retrait et de rectification prévu par la loi et pourra à ce titre faire supprimer les informations le concernant qui ne sont plus pertinentes en adressant une demande écrite à la société Aaron Kali, Département Commercial, 28 Cours Vitton – 69006 LYON. En fonction des choix effectués lors de la création ou de la consultation de son compte sur Internet, le client peut choisir de recevoir des offres de la société Aaron Kali, ou d’être informé d’opérations particulières par courrier électronique. Si un client ne souhaite plus recevoir ces offres, il peut à tout moment en faire la demande en cliquant sur un lien électronique disponible sur les courriels à cet effet, ou en modifiant son compte directement sur le site www.aaronkali.com.
Article 12 : Force majeure
Aaron Kali’s performance of all or part of its obligations will be suspended in case of an act of God or force majeure which would hinder or delay its performance. Are considered as such, in particular, without this list being restrictive, war, riots, insurrection, social unrest, strikes of all kinds and problems of supply of the Aaron Kali company.
The Aaron Kali company will inform the customer of any such fortuitous event or force majeure within seven days of its occurrence. In case this suspension would continue beyond a period of fifteen days, the customer would then have the possibility to cancel the order in progress, and it would then be reimbursed under the conditions set out in Article 8 of these general conditions of sale.
Article 13: Prohibitions
You must not misuse this website. You may not : commit or encourage the commission of a criminal offence; transmit or disseminate a virus, Trojan horse, worm, logic bomb, or send any other malicious, technologically dangerous, disloyal or in any way offensive or obscene material; hack into all or part of the service; corrupt data; annoy other users; infringe the property rights of third parties; send unsolicited advertising or promotional materials (“spam”); or attempt to degrade the performance or functionality of any computer system on or accessible through this website. Violation of this provision may constitute a criminal offence. Aaron Kali has the right to report any breach of the law to the relevant authorities and to disclose your identity to them. We will not be liable for any loss or damage caused by a denial of service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other materials due to your use of this website or your downloading of any material from this website or any Linked Site.
Article 14: Disputes – Applicable law
The present general conditions of sale are subject to French law.
In case of difficulty arising at the time of ordering or delivery of Aaron Kali items, the customer will have the possibility, before any legal action, to seek an amicable solution, in particular with the help of a consumer association or any other counsel of his choice.
Any dispute that may arise from the interpretation or execution of these general conditions of sale and its consequences will be subject to the exclusive jurisdiction of the French courts.